Getting to “pull” at enterprise level: Why is it so hard?

In part 1 of this series I described the incredible benefits that Kanban is providing to organizations around the world. I asserted that far greater gains could be achieved if only Kanban initiatives were fully embraced and moved to a deeper level of “pull” at enterprise scale.

But how do we even know if we are achieving a complete pull system or not?

Getting to “pull” at enterprise level

On my recent trip to China, I visited several companies with vast and impressive Kanban initiatives. In this 3-part blog series, I will share my realizations about the value of Kanban and the potential to do more, even at enterprise scale. Kanban is Ubiquituous! It’s...

Defining KPIs in Enterprise Services Planning

All KPIs should be fitness criteria metrics. All KPIs should be recognizable by your customers and addressing aspects of how they evaluate the fitness of your product or service. If your customer doesn’t recognize or care about your KPIs then they aren’t...

Market Segmentation for Enterprise Services Planning

I realized after posting my article on Fitness For Purpose Score that it isn’t reasonable to expect readers to know the background and context that stimulated it. It isn’t reasonable that I assume readers are up-to-date with speeches I’ve given ove...

Enterprise Services Planning Management Summit

A new conference! A new format! A new movement! London, 12 January The Enterprise Services Planning Management Summit is designed for managers in all types of professional services to come together and share their challenges managing modern 21st Century business in a...

ESP compared to Kanban Method

I’ve been giving some careful thought to why it became necessary to create the concept of Enterprise Services Planning. At the most fundamental level, ESP was necessary to provide a container for the collection of things we were teaching that were beyond kanban...

Introducing Enterprise Services Planning

This year, we’re officially introducing Enterprise Services Planning (ESP) as a concept and specifically as a management training curriculum. Later this year, I anticipate the launch of Enterprise Services Planning software tools to support the mechanisms and...

Enterprise Kanban: Where to Start?

For a corporation setting out on a large scale Kanban implementation, there is the inevitable question of, where to start? Typically, clients want to run a pilot on a single service delivery workflow but which one to choose? Firstly, we must find a service delivery...